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Citrix license administration console password reset

I had an email today from a customer who had forgotten their admin password used for logging on to their license administration console.  Below is how you can reset the password.

1) Open the “server.xml” file located in the C:Program FilesCitrixLicensingLSconf directory
2) Find the entry that looks something like this:

firstName=“System” id=”admin” lastName=”Administrator” password=”(ENC-01)UaFz17cJ2oNQ+LkskjkzUyVV5ZcmaoJCDCiuiusbB6zk2P0uR” passwordExpired=”false” privileges=”admin”/>;

3) Erase the contents between the double quotes after “password=
4) Enter a plaintext password so it looks like this: password=”test”
5) Change the passwordExpired value to be “true”
6) Save the server.xml file.
7) Restart the licensing services.
8) Close and re-open the LAC
9) Log into the LAC using user name “admin” and the password you set.
10) You will be prompted to change your password. Do it. By doing it, the new password will be encrypted in the server.xml file.
10) To check that everything is working as planned, re-open the server.xml to check that the password is now encrypted.

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